While on phone with one of our Technical Support Reps, you will be requested to choose one of the below options.
A program will then download to your computer providing temporary access so that we can gain remote access to your system to repair your issues.
Kindly follow the default prompts that pop-up such as:
RUN and Allow Access and
Yes – you trust this software.
DO NOT click more than once and do NOT run more than one of these programs unless asked to do so.
Please submit this form upon request by your Technical Support Rep